The operations of Pepsi-Cola Products Philippines, Inc. (PCPPI) are centered on quality control and food safety. Recently, the organization reaffirmed its dedication to upholding excellence in support of PCPPI and PepsiCo’s celebration of World Quality Month in November.
“Customer satisfaction drives our commitment to excellence at PCPPI. We encourage employees to perform beyond expectations in line with our vision to be the country’s leading beverage company,” said PCCPI president and CEO Frederick D. Ong.
At PCPPI, quality is guaranteed by adherence to strict safety rules. The Department of Labor and Employment (DOLE) awarded the Safety Seal Certification to all facilities, confirming that they adhere to the government’s criteria for both public health and workplace safety and health. The efforts of PCPPI to comply with and enforce COVID-19 health requirements were also acknowledged.
Accreditation and Certification
The Food and Drug Administration (FDA) is among the various organizations conducting regular audits on PCPPI’s facilities. Aside from ensuring compliance to food safety regulations, the FDA reviews PCPPI’s implementation of Current Good Manufacturing Practices (cGMPs) and compliance to the provisions of the facilities’ Licenses to Operate.
Currently, six of PCPPI plants have retained their Food Safety System Certification (FSSC) V5.1 through a comprehensive audit by reputable testing, inspection and certification authority SGS in early 2022. PCPPI’s plant in San Fernando, Pampanga also completed the first McDonald’s Social Welfare Accountability (SWA) and Supplier Quality Management System Audit (SQMS).
Quality and Food Safety Training
At PCPPI, development programs are in place to support ongoing learning for employees and business partners. Since 2015, over 1,800 employees and partners have enrolled in Level 1 Capability Building Program courses to broaden their understanding about quality assurance and food safety. Courses include Food Fraud Mitigation, Vulnerability Risk Assessment, and Statistical Process Control.
PCPPI’s pool of PepsiCo-certified site expert trainers have also conducted nearly 5,000 training hours. Certified training leaders have also completed courses focused on improving product quality and productivity.
Fostering Values through Engagement
Regular communication on policy revisions and the exchange of best practices between teams are just two of PCPPI’s measures to strengthen the company’s overall commitment to excellence. Additionally, employees go through refresher training on how to handle consumer feedback in accordance with national rules.
The organization’s focus on ensuring product and service quality goes beyond mere process. PCPPI upholds excellence as one of its core values. “Excellence is a shared responsibility. By holding ourselves accountable to our standards, we aim to continuously inspire our employees to remain steadfast in our commitment to delivering the best value to all our stakeholders,” added Ong.
In this nation, PCPPI is the sole maker of PepsiCo beverages. Pepsi-Cola, Mountain Dew, 7-Up, Mirinda, Mug, Gatorade, Tropicana, Lipton, Milkis, Aquafina, and Premier are just a few of the well-known brands that are available here.
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